Friendly staff, thorough doctors and very clean
Had an an appt on Monday only to realise, today, Wednesday, that I forgot to ask for a repeat script. I called to request this script and explained I was only there two days ago. I was told that I had to book another consult!...I questioned this and escalated my request and was contacted later in the day reaffirming I had to book another appt..obviously absolutely no common sense at this clinic, none at all!!....it's all about boosting consults for Medicare rebates instead, not about meeting a patient's needs!!!.....WOW..just read below response, what lies you tell...you DID NOT or nobody at your clinic advised me to go to another doctor, I TOLD YOU I was going to another doctor...you were not doing any favours doing things for free, it's Medicare, I pay a levy, nothing is free so that comment is laughable....there is no legality in regards to doing scripts over the phone either, that is also not true, many practices will write a script so your comment is laughable also! I was seen at your practice two days prior and even had a blood pressure check, the appropriate check for a script for my medication, so to not write a script due to me forgetting at a recent appointment is bad practice...stop telling untruths!...as for trying to defame you, laughable. You chose to have your practice partake in Google Review so that's what I am doing, writing a review!
Mina and every doctor I have ever seen here have been great.
You can make appointments online. Caring and knowledgeable doctors.
These doctors are unlike any others I've ever come across. They listen, are extremely thorough, and always take exceptional care of me and my family. They never rush you out of the room, they talk through any issues or questions you have thoroughly, and they genuinely care! Even going so far as to organise a follow up phone call to see how we are all doing...that is simply unheard of in my experience. Outstanding - thankyou for providing such a lovely and much needed service to the area.
Golden Plains Medical Centre is an Australian Hospital based in Bannockburn, Victoria. Golden Plains Medical Centre is located at 59 Geelong Rd, Bannockburn VIC 3331, Australia.
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